Privacy Policy

Privacy Policy for Ovano-UK Ltd

At Ovano, accessible from www.ovano.co.uk, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to that information.

If you have any questions about this Privacy Policy, you can contact us using the details provided at the end of this document.

Information We Collect

When you visit our website, we may collect certain non-personal information automatically, including technical data such as your IP address, browser type, device information, referring pages, and date and time of access.

We may also collect personal information that you voluntarily provide to us, for example when you contact us, create an account, place an order, or subscribe to communications.

Log Files

Ovano follows standard industry practice by using log files. These files record visitors when they visit the website. Information collected through log files may include IP addresses, browser type, internet service provider, date and time stamps, referring or exit pages, and the number of clicks.

This information is used to analyse trends, administer the site, track user movement, and improve the overall performance and security of the website. This data is not used to identify individual users.

Cookies

Ovano uses cookies and similar technologies to enhance user experience, analyse website traffic, and support essential site functionality.

For full details on how cookies are used and how you can manage your preferences, please refer to our Cookie Policy.

How We Use Your Information

We use the information we collect to:

• operate and maintain our website

• process orders and transactions

• respond to enquiries and provide customer support

• improve our website, products, and services

• comply with legal and regulatory obligations

Third-Party Services

We may use trusted third-party services, such as analytics providers, to help us understand how our website is used and to improve performance. These third parties may process limited data on our behalf in accordance with their own privacy policies.

Ovano does not control and is not responsible for the privacy practices of third-party websites or services linked from our website.

Third-Party Privacy Policies

This Privacy Policy applies only to information collected through our website. We encourage you to review the privacy policies of any third-party websites or services you access through links on our site.

Children’s Information

Protecting children’s privacy online is important to us. Ovano does not knowingly collect or store personal data from children under the age of 13. If you believe that a child has provided personal information through our website, please contact us and we will take appropriate steps to remove the information.

Online Privacy Policy Only

This Privacy Policy applies solely to information collected through our website and does not apply to information collected offline or through other channels.

Your Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your data, and the right to object to certain processing activities. To exercise these rights, please contact us.

Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

Contact Information

If you have any questions about this Privacy Policy or how we handle your data, you can contact us.